CityTech Terms & Conditions
The following Terms and Conditions describe the relationship between the customer (that’s “You”, “The Customer”) and CityTech Inc (that’s “We” or “Us”). The Customer and CityTech Inc may also be referred to as “Party” or together as the “Parties”.
We will work on the agreed upon date and continue until the satisfactory completion of the Services. This means that We won’t stop until the Services We agreed to deliver for You are performing exactly as described in the agreement.
Before We turn over all the final project materials to You, all monetary obligations must be fulfilled, as described in the agreement.
2. Demonstrations and Feedback
We want to keep You informed of the progress We are making on your project. We will share our work with You on regular basis via Google Docs, Dropbox, Email or other file sharing service and be available to answer any questions You may have during that time.
3. Product Problem Resolution
We will be available for 1 extra month after the delivery of the project to provide You with reasonable technical support and correct any possible errors or deficiencies.
4. Intellectual Property
You will own the masterpiece, also known as the design/website, or any other product we create for You and any visuals that We provide with it. We will turn over our work product, including any necessary files, and You will be responsible for their safekeeping. We are not required to keep copies. You guarantee that You have the legal right to all elements of text, photographs, and anything else that You provide to Us and that You will not hold Us responsible for any third-party claims.
We will own any copyrightable work, ideas, inventions, products, or other information that We create in connection with the Services We are providing. We guarantee that We have the legal right to all elements related to the Services We are providing and will not hold You responsible for any third-party claims.
Your secrets are safe with Us. This includes your proprietary information (things like trade secrets, know-how, or any other confidential information that is not publicly available). We promise We won’t sell your proprietary information to a third-party, no matter how much they offer Us.
The Parties may not assign the responsibilities that they have under the agreement to anyone else unless both Parties agree to the assignment in writing.
We always want to keep our customers satisfied and if there’s something you aren’t happy with, we can work together to resolve it. In case a resolution cannot be reached, You can end the agreement by giving Us a ten (10) day written notice and paying Us for the Services that We have completed.
If either Party fails to follow through with their responsibilities or obligations under the agreement, the other Party can end the agreement by giving a ten (10) day written notice.
The agreement will automatically terminate when both Parties have performed all of their obligations under the Agreement and all payments have been made.
8. Limitation of Liability
Your liability to Us is only for the costs payable under the Agreement. You will not be liable to Us, or any third-party, for damages like lost profits, lost savings, incidental damages, consequential damages, or special damages.
9. Dispute Resolution
a. Negotiation: In the event of a dispute, the Parties agree to work towards a resolution through good faith negotiation.
b. Mediation/Arbitration: If talking it over doesn’t go well, either Party may initiate mediation or binding arbitration in a forum mutually agreed to by the Parties.
c. Litigation: If litigation is necessary, the Agreement will be interpreted based on English Law, regardless of any conflict of law issues that may arise. The Parties agree that the dispute will be resolved at a court of competent jurisdiction.
d. Attorney’s Fees: The prevailing party will be able to recover its attorney’s fees and other reasonable costs for a dispute resolved by binding arbitration or litigation.
If any section of the Agreement is found to be invalid, illegal, or unenforceable, the rest of the Agreement will still be enforceable.
11. Complete Contract
The Agreement puts the Parties entire understanding of the Services to be performed and anything else the Parties have agreed to in black and white (literally). The Agreement supersedes any other written or verbal communication between the Parties. Any subsequent changes to the Agreement must be made in writing and signed by both Parties.
All notices under the agreement must be sent by either email with return confirmation of receipt, or with the physical postal service with return receipt requested. Use of modern and secure document signing services like DocuSign is accepted.